Member Service Representative
Do you enjoy working in a team environment with team members who are committed to providing outstanding member service? Are you passionate about serving your community in order to make a difference for as many people as possible? If you answered yes to both of these questions, Service 1 Federal Credit Union may have an opportunity for you!
Service 1 Federal Credit Union is seeking a friendly, detail-oriented and professional Member Service Representative/Teller (full-time). Applicants should exude a positive, courteous and professional attitude. Essential functions include:
Perform routine member transactions via telephone or in person, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders. Greet members and answer phones. Assist members in opening new accounts, including sub-accounts, and perform the necessary file maintenance to these accounts. Assist members with questions and account inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc. Other duties as assigned.
Educational and Experience Requirements:
- High School Diploma
- Experience in financial institutions (preferred)
Required Skills:
- Ability to represent Service 1 FCU in a professional manner
- Attention to detail
- Ability to analyze and research information
- Flexibility in work assignments
- Excellent written and verbal communication skills
- Knowledge of credit union products and services
Service 1 Federal Credit Union offers an amazing benefit package with health, dental, vision, short-term disability, long-term disability and group term life insurance coverage(s) available. A generous 401(k) contribution and PTO benefits are also provided. Wages commensurate with experience. EOE.
